HERO VIRED | MAY'24-JUL'24
HERO VIRED | MAY'24-JUL'24
HERO VIRED | MAY'24-JUL'24
Redesigning VLearn for better user satisfaction (80% increase)
Redesigning VLearn for better user satisfaction (80% increase)
This is the redesign project of the VLearn learning dashboard, that was the major project of my internship at Hero Vired (2024), that is Hero Group's ed-tech platform, that boosted net-promoter scores from 2.5/5 when we started to 4/5 in the most recent surveys
This is the redesign project of the VLearn learning dashboard, that was the major project of my internship at Hero Vired (2024), that is Hero Group's ed-tech platform, that boosted net-promoter scores from 2.5/5 when we started to 4/5 in the most recent surveys
My Team at Vired: We were two design interns, Divyansh & I working on this, aligning goals & strategy with the entire product & tech team.
My Team at Vired: We were two design interns, Divyansh & I working on this, aligning goals & strategy with the entire product & tech team.
My Team at Vired: We were two design interns, Divyansh & I working on this, aligning goals & strategy with the entire product & tech team.
Project Duration & Scope: Worked on this for two months. Involved strategy, research, stakeholder alignment, design and UAT.
Project Duration & Scope: Worked on this for two months. Involved strategy, research, stakeholder alignment, design and UAT.
Project Duration & Scope: Worked on this for two months. Involved strategy, research, stakeholder alignment, design and UAT.
What is 'Hero Vired"?
What is 'Hero Vired'?
Hero Vired is an ed-tech platform by Hero Group providing courses across different disciplines, targeted at working professionals looking to up-skill or switch careers, as well as graduates looking to acquire employable skill-sets.
Hero Vired is an ed-tech platform by Hero Group providing courses across different disciplines, targeted at working professionals looking to up-skill or switch careers, as well as graduates looking to acquire employable skill-sets.
Hero Vired is an ed-tech platform by Hero Group providing courses across different disciplines, targeted at working professionals looking to up-skill or switch careers, as well as graduates looking to acquire employable skill-sets.
visit hero vired 🔗
visit hero vired 🔗
What is 'Hero Vired"?
Making the platform easier & engaging!
The brief of the project was to re-conceptualize the platform to be easier to use and more engaging
The brief of the project was to re-conceptualize the platform to be easier to use and more engaging
The brief of the project was to re-conceptualize the platform to be easier to use and more engaging
What is 'Hero Vired"?
The objective here was to improve the course completion by ensuring clear understanding and access of course related information for the students.
The objective here was to improve the course completion by ensuring clear understanding and access of course related information for the students.
The objective here was to improve the course completion by ensuring clear understanding and access of course related information for the students.
"All in all, we wanted to create a platform for our users that they would enjoy learning with."
Now, let's take a closer look at the older screen before we get to the redesign.
Now, let's take a closer look at the older screen before we get to the redesign.
As you can clearly see, there was very little information above the fold for students to view when one of our goals was for students to explore the entire course content and fulfill all requirements not just attend live classes.
As you can clearly see, there was very little information above the fold for students to view when one of our goals was for students to explore the entire course content and fulfill all requirements not just attend live classes.
Understanding user needs…
We thoroughly studied a massive NPS report with 3 sections of 3 different types of users, seperated based on the completion level of their batch: start, middle, and end. all the 3 different categories had about 250-300 responses. We were able to gather the most commonly pointed out pain points with the platform experience specifically, and sort them into 7 categories.
Understanding user needs…
That paired with unstructured interviews with 15 of our users over phone calls, gave us the following insights about their pain points and issues with the older platform experience.
That paired with unstructured interviews with 15 of our users over phone calls, gave us the following insights about their pain points and issues with the older platform experience.
Who is our user?
Our research also helped us understand who our users were…
Who is our user?
Building the layout…
our analysis revealed that we had to fix the layout for better navigation, and build a more interactive and easier to grasp dashboard, so we built an inspiration board-
Building the layout…
and we made A LOT of sketches and wireframes. these were the two that matched our idea the most.
and we made A LOT of sketches and wireframes. these were the two that matched our idea the most.
Presenting the final solution…
Here's a demo of the dashboard. ( if it's not already playing, try using the controls at the bottom.)
This is what the new dashboard offers…
This is what the new dashboard offers…
Presenting the final solution…
Here's a demo of the dashboard. ( if it's not already playing, try using the controls at the bottom.)
Presenting the final solution…
and there's a comprehensive and engaging progress dashboard
and there's a comprehensive and engaging progress dashboard
and forums, a feature that I suggested for the product (based on our reasearch)
and forums, a feature that I suggested for the product (based on our reasearch)
if you want to know more here's the figma file.
if you want to know more here's the figma file.