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Introduction

Redesigning VLearn for better user satisfaction.

Redesigning VLearn for better user satisfaction.

This is a redesign project of the VLearn learning dashboard, that was the major project of my internship at Hero Vired (2024), that is Hero Group's ed-tech platform, that boosted net-promoter scores massively

This is a redesign project of the VLearn learning dashboard, that was the major project of my internship at Hero Vired (2024), that is Hero Group's ed-tech platform, that boosted net-promoter scores massively

What is 'Hero Vired"?

What is 'Hero Vired'?

Hero Vired is an ed-tech platform by Hero Group providing courses across different disciplines, targeted at working professionals looking to up-skill or switch careers, as well as graduates looking to acquire employable skill-sets.

"All in all, we wanted to create a platform for our users that they would enjoy learning with."

Now, let's take a closer look at the older screen before we get to the redesign.

Now, let's take a closer look at the older screen before we get to the redesign.

As you can clearly see, there was very little information above the fold for students to view when one of our goals was for students to explore the entire course content and fulfill all requirements not just attend live classes.

As you can clearly see, there was very little information above the fold for students to view when one of our goals was for students to explore the entire course content and fulfill all requirements not just attend live classes.

Understanding user needs…

We thoroughly studied a massive NPS report with 3 sections of 3 different types of users, seperated based on the completion level of their batch: start, middle, and end. all the 3 different categories had about 250-300 responses. We were able to gather the most commonly pointed out pain points with the platform experience specifically, and sort them into 7 categories.

Understanding user needs…

That paired with unstructured interviews with 15 of our users over phone calls, gave us the following insights about their pain points and issues with the older platform experience.

That paired with unstructured interviews with 15 of our users over phone calls, gave us the following insights about their pain points and issues with the older platform experience.

Who is our user?

Our research also helped us understand who our users were…

Who is our user?

Building the layout…

our analysis revealed that we had to fix the layout for better navigation, and build a more interactive and easier to grasp dashboard, so we built an inspiration board-

Building the layout…

and we made A LOT of sketches and wireframes. these were the two that matched our idea the most.

and we made A LOT of sketches and wireframes. these were the two that matched our idea the most.

Presenting the final solution…

Here's a demo of the dashboard. ( if it's not already playing, try using the controls at the bottom.)

This is what the new dashboard offers…

This is what the new dashboard offers…

Presenting the final solution…

Here's a demo of the dashboard. ( if it's not already playing, try using the controls at the bottom.)

Presenting the final solution…

and there's a comprehensive and engaging progress dashboard

and there's a comprehensive and engaging progress dashboard

and forums, a feature that I suggested for the product (based on our reasearch)

and forums, a feature that I suggested for the product (based on our reasearch)

if you want to know more here's the figma file.

if you want to know more here's the figma file.